CONTINENTAL MACHINES, INC., Savage, Minnesota, October 1999 to Present
PC Specialist
- Assist employees with MS Excel, MS Word, and general PC related problems and questions.
- Develop and maintain MS Access databases for Q/A and Engineering data.
- Maintain ISO 9001 quality documentation in MS Access, MS Excel, and MS Word.
- Develop VBA routines in MS Access and MS Excel to automate tasks.
- Troubleshoot, maintain and install various software and hardware on company computers.
- Coordinate Engineering department's converting aperture card and hard-copy blueprints to digital images.
- Develop an Intranet to provide various types of employee information and tools.
- Create Powerpoint presentations for Sales department and others as needed.
- Create daily/monthly sales reports, converting data from Syteline to Excel.
- Manage ISO compliant controlled forms, including conversion of existing paper forms to digital.
- Member of the First Responder (state certified) and Safety Teams.
- Coordinate (and participate in) the company's golf and bowling leagues.
RECRUITUSA, INC., Minneapolis, Minnesota, June 1999 to October 1999
Administrative Coordinator
- Managed new customer setup using both Web-based templates and HTML editing.
- Assisted new and existing customers with questions or technical problems
- Managed job posting and resume databases
- Assisted with HTML editing on the Website
- Answered phones, handled mail, and performed other general office tasks
ROSEMOUNT INC., Chanhassen, Minnesota, December 1996 to May 1999
Senior Department Coordinator/Customer Central
- Supported customer service Technical Engineers and Account Administrators in various ways.
- Logged calls and faxes in ESP, a customer support database.
- Reviewed and distributed incoming faxes and mail to the appropriate people.
- Entered customer quotes in Oracle using their spec sheets to build appropriate part numbers.
- Entered, booked, and administered customer orders in Oracle.
- Handled literature orders for field sales offices.
- Maintained the Customer Central Product Guidelines and South Central Region Websites on the Intranet.
- Developed and maintained various Excel Spreadsheets for use in the department.
Highlights:
- Named ESP "Champion" for my region.
- Consistently had the highest number of quotes entered in all of Customer Central.
- Instrumental in carrying my team to the highest Service Level in Customer Central.
Instrument Builder/Circuit Card Assembly Area
- Pre-coated, coated, and post-coated circuit boards for production and design engineering.
- Performed Final Calibration and testing of circuit boards.
- Stuffed and clinched parts on through-hole circuit boards.
PRO STAFF PERSONNEL SERVICES, Edina, Minnesota, October 1996 to November 1996
Instrument Builder, Rosemount Measurement, Eden Prairie, MN
- Worked with the team on the 8712 Magnetic Flow Transmitter assembly line.
- Worked independently assembling and testing the 8732 Magnetic Flow Transmitter.
- Tasks in both areas included inspecting circuit cards, terminal blocks, housings, and other parts and then installing them in the units.
Office Assistant, BF Goodrich/Rosemount Aerospace, Burnsville, MN
- Assisted the engineers in the Pitot Tube area who were doing a manufacturing process review.
- Looked up part numbers on microfiche and printed out the process information.
- Located, sorted, and copied drawings for each process.
- Assembled packages for each different model using a the blueprints and printouts that I had organized.
AMERICA ONLINE, INC., Vienna, Virginia, October 1994 to June 1996
Tech Live Assistant
- Worked live on-line with AOL members.
- Provided solutions for members with technical AOL problems as well as general AOL and Internet questions, and general Windows and Macintosh questions.
- Kept abreast of the latest changes on AOL and the Internet in order to better serve AOL members.
- Received training for General Internet use.
- Beta Tested several versions of the AOL for Windows client.
WALGREEN COMPANY, Deerfield, Illinois, December 1989 to February 1996
Assistant Store Manager, Bookkeeper, Price Administrator, Camera Department Manager
- Maintained the store's inventory using electronic ordering and inventorying systems, cycle counting, seasonal history data, daily physical stock pulls and inter-store transfers.
- Provided customer service while supplying work direction to 15 to 30 employees.
- Managed employee information in both the AS400 and the IBM POS systems.
- Maintained store item file for pricing integrity.
- Created a database and billing system in Quattro Pro for in-store pharmacy charge accounts.
- Created advertising flyers and other forms for the store using Serif Page Plus, Quattro Pro and MS Word.
- Completed certified training courses for the IMTP (Initial Management Training Program) and Pharmacy Technician.
RED OWL STORES, INC., Hopkins, Minnesota, September 1979 to November 1989
Price Administrator, Shift Manager, Cashier, Stocker
- Provided outstanding customer service.
- Maintained pricing and item data in the store's computer based item file on a "pioneer" National Semiconductor scanning system.
- Maintained the in-store employee newsletter in a desktop publishing program.
HONEYWELL, INC., Minneapolis, Minnesota, June 1977 to January 1980
Technical Librarian
- Maintained a technical library for the Technical Publications/Provisioning Department in Honeywell’s Defense Systems Division.
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Excellent knowledge and experience with personal computers including:
- HTML Authoring
I have created and maintained an extensive set of Web pages on my own virtual domain server. "The Woodshed" at http://deckernet.com/shed/ is my main Web page and consists of more than 100 sub-pages. It is basically an Internet index with lots of quick loading graphics, photos, MIDI music files, and thousands of links to fun and useful places on the Net. It has been featured in both the Minneapolis Star Tribune and St. Paul Pioneer Press newspapers, as well as by several magazines and on-line organizations. I also maintain the Richfield High School Alumni Website on the deckernet.com server.
I use the Hot Dog Professional code-level HTML editor to create and edit my Web pages. I also use server side Perl programming, and have several Perl scripts running on my site.
- Other Computer Skills
Proficient in Windows 3.11, 95/98, NT and XP, DOS, MS Excel, MS Word, MS Access, MS Powerpoint, MS Outlook, HTML, numerous Internet applications, several photo imaging applications, and hundreds of other Windows applications. I use VBA (Visual Basic for Applications) extensively in the development mode in my current job. In addition to the skills that I already have, I am highly trainable in any form of computer work.
ABOUT ME
I am an intelligent, energetic, self-motivated, intuitive, detail oriented person who is looking for a stable place to "nest" for the rest of my career. I have a well-rounded background in both retail and manufacturing administration and support, including management experience and extensive computer experience. I draw on this background to get the job done, and get it done well. I take pride in my work, and in a team environment, I take pride in the accomplishments of my team.
On a more personal level, I am a "joiner". If your company has a golf or bowling league or a picnic committee, I’ll be on it. If you are looking for volunteers for something, I’ll be first in line.
Please Note
I left my job at Walgreens in February 1996 because my mother had a stroke and needed 24-hour care. At that time I began concentrating on developing my Internet presence and honing my Internet skills in an effort to work out of my home. After my mother passed away in September 1996, I rejoined the workforce.
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